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An Evening with Roy Atkinson: Not the Same Old Metrics

11 Feb 2026
6:00pm - 7:00pm EST

Roy Atkinson is an internationally recognized thought leader in IT Strategy, IT Operations, and Customer Experience. His expertise has been featured in print, podcasts, webinars, and conferences around the world.

He is ranked as a Top 10 Thought Leader in IT Strategy and IT Operations, and a Top 50 Thought Leader in Customer Experience by Thinkers360. In March 2025, Roy was appointed to the Advisory Board for the Strategic AI Program at Furman University, reflecting his influence at the intersection of technology, strategy, and leadership.

What You’ll Learn

  • How IT strategy and service management enable real business outcomes

  • The evolving role of customer and employee experience in technology organizations

  • Practical leadership insights for navigating digital and AI-driven transformation

  • Lessons from decades of advisory work across industries

Who Should Attend

  • IT and technology leaders

  • Service management and operations professionals

  • Customer and employee experience leaders

  • Digital transformation and AI strategy practitioners

  • Executives seeking practical, human-centered technology insights

Speaker Links & Contact

 

 

 

 

11 Feb 2026
6:00pm - 7:00pm EST

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